PVOutput from Enphase system since 11:00 datapoints changed from 5min to 15min by itself on 23/04

Mine looks better as well now.

No, the time internal becomes every 15 minutes.

@tycho0
Since joining PVOutput 5 years ago, I’ve had the problem several times where the “Generated Power” line alternated between being flat and then one day to the next showing that ugly 15-minute-steps again. (The “Used Power” line actually always had this 15-minute-steps – until yesterday, as described.)

For all those who still have this 15-minute-steps in the “Generated Power” line, there’s another way (another try) to smooth it out; it’s worked for me some times:

On the Envoy Gateway (either in Enlighten Manager or directly on the Envoy’s local web interface), change the “Report Settings” setting from “Standard” to “Low Bandwidth” then wait 15 minutes, and then change it back to “Standard”.

It was hard to believe, but this action smoothed the steps more than once and longer lasting for me. However, this didn’t work for all of my colleagues and friends, but it’s worth a try.

Regards
Roman

The PVOutput system status interval can be changed to 15-minutes to even out the graph, but you would lose the 5-minute resolution.

Enphase seems to be dropping the generation interval from 5 minutes to 15 minutes, i.e. the energy only updates every 15-minutes with 0 output for 10 minutes, which is why we are seeing the power line drop to 0 for 2 intervals then jump up again on the 3rd.

The fix would be to wait for Enphase to resolve the issue, however if there is a drawn out delay then a workaround would be required on PVOutput to fill in the missing data points as per the consumption feed, which is also a 15-minute only feed from Enphase.

PVOutput will now iron out the 15-minute generation intervals to 5-minutes.

Feel free to change the PVOutput 15-minute status intervals back to 5-minutes.

When Enphase start reporting 5 minute intervals again then these will be used as before.

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As of 5/4 recordings in PVOUT my system which I never changed and always had settings of 5 minute interval for enphase and 15 minute for PVOUT are now showing my LIVE recording with 5 minutes again. The day before has the triple entires so Enphase fixed their issues it seems. I never changed anything on this system to smooth anything out related to what some above suggested making it 15 and 15 minute intervals…FYI all. Another system ID I did make it 15 and 15 I put back to 5 and 15.
UPDATE2: as of todays captures 5/5/2025 both of my tracking systems are back to 5 minute intervals nicely. So I think Enphase data sourcing fixed their problem for generation data at least which is all I use and get.

I tryed the solution posted by @webroxau. It smooth out the graph from my enphase for that system. But that system is a child of a parent system. And the parent is still not good.

If listed as 2 under settings you have to change the other too I think. But I just set mine back to 5 and 15 and its back to 5 minute captures.

irklit Bankstownbloke put a workaround as per their post above yours

Well thats interesting cause I dont know how he could have fixed the ever increasing energy column data for 5 minute intervals at least on what my systems are now showing unless he is somehow dividing up the energy differences between 15 minute intervals and then spreading it out acrossed 5 minute intervals if thats even possible and accurate…

The graphs are back to 5 minutes since yesterday, but they look awfull. Somethings clearly not fully fixed yet.

As the admin mentioned, “PVOutput will now iron out the 15-minute generation intervals to 5-minutes.” So the 15-min data is now being spread out across the interval, hence the blocky appearance. We currently don’t have 5-minute resolution.

I was looking back at my 5-minute historic data on PVOutput going back over 10 years, and I realized even prior to this incident, that two of the three values in each 15-minute interval are always repeated. e.g. there is a unique value, and then two repeated values, and then another unique value, like:
100,110,110, 150, 170, 170, 210, 240, 240, etlc
The repeated values are not quite a clear interpolation of the unique ones at 15-minutes, but it looks like some sort of processing rather than collected 5-minute data. This goes back all the way to mid-2017, before that was the last time every 5-minute data point was unique.

I don’t think it’s strictly some change I made to pvoutput settings, because if I look at Enphase reports I’ve downloaded directly from the Enlighten cloud over the past 18 months, they also provide 5-minute interval data, but with the repeated middle numbers in each 15-minute period as well.

So I guess I’m wondering, does Enphase even collect and store 5-minute data for the past 8 years, or is it just smoothing 15-minute data. If the actual Enphase data is only actually collected at 15-minute intervals now, is there any real additional data if the API polling changes back to the 5-minutes before this glitch? Or is it all just fake 5-min data, and PVoutput is basically filling in now with a stairstep rather than interpolating?

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Hello BB. I just got this reply from Enphase. (Note: I resetm my system values to 5 and 15 in settings) Did you change anything on how you use their interface before any latest changes? See the email to me below and the picture they gave me and attached.

=====
Johny Shoukath
From:support@enphaseenergy.com
To:imanjunk1963@verizon.net
Fri, May 9 at 10:24 AM
Hi Tony,
I tried to reach you on phone & it didn’t connect.
I just got the update from our respective team that there is one parameter the PV output team should be adding in their interface and its the ‘interval duration’ for 5 mins.
So you have to ask PV Output team to make that request from their end.
I have attached one screenshot where it may helps you, please go through it.
END OF 1st ENPHASE EMAIL TO ME

ALSO and UPDATE: I got this confirmation from Enphase support that my system is generating and storing 5 minute intervals as grand fathered in. Here is their Email to me.

Hello Tony,
I am sorry for the delay in response!
An agent from our dedicated team has checked your system details and has confirmed that the report time is set to 5 minutes on our end.
Please reach out to the third-party interfaces to check if there is any issue with their reporting intervals.
Please feel free to reach out to us anytime if you need any more help. You can also contact our live support at (877)797-4743.
Thank you for choosing solar energy- Clean energy for a pure world.
Have a great day ahead!
Thanks and Regards,
Shriram
Enphase Energy

END OF 2nd NOTE from Enphase

Hello

I just got an Email from Enphase, which I want to rely immeditately you all, especially to the developers:

- START EMAIL -

Hello Roman,

Greetings from Enphase Energy.

I did have a check with the team regarding the data polling issue and we were able to work on the root cause.

I would request you to contact the PVOutput team to add an additional parameter to their code to get the response with 5 minute intervals.

interval_duration=5mins

The above parameter will give you an output with 5 minute interval or any interval you specify as value. Please reply to this email in case you need further assistance.

Regards,
Nikhil

- END EMAIL -

Obviously, questions and answers between end customers, PVOutput developers and Enphase are exchanged across multiple channels. I’ll simply forward what I receive without wanting to offend anyone else.

Kind regards
Roman

2 Likes

Pretty much what they told me but I would think BB and developers were doing this already. So I guess we have to wait on PVOUTPUT to check and respond and mayb work with enhase directly for any further understanding.

Today’s graph on PVO is a new mess (since yesterday) with a saw-tooth shaped waveform (peaks & troughs) and the gross daily PV generation figure on PVO is ~20% less than reported generation on both Enlighten, Enlighten Manager and my Shelly / HA system…
The data seems to be going into Enphase systems correctly (because it looks okay on Enlighten Manager etc.) but the API output to PVO looks to be borked…

1 Like

According to my posts and emails from Enphase they say my enphase and enlighten are recording 5 minute intervals again as a grandfathered system that remains at 5 not 15 but something in PVOUTPUT seems to have changed since the first days in April 22nd about that is messing it up intentionally or not IDK. I hope BB and gang are fixing it.