PVOutput from Enphase system since 11:00 datapoints changed from 5min to 15min by itself on 23/04

Problems
#1

Hi,

I noticed that till 11:00 CET i have datapoints every 5 minutes in PVOutput, but after 11:00 this changed to every 15 minutes.

https://pvoutput.org/comparelive.jsp?sid=99840&df=20230624&dt=20250423

While there is/was no configurational change done by me on PVOutput or Enphase.

What has happend?
Did Enphase change something?

Hope this will be solved soon.

Edit:
Looks like the data in PVOutput at 11:00 is a summary of the Enphase datapoints 10:50 + 10:55 + 11:00.

Also for 10:45 the total Watt is beyond the PV array possibilities.

1 Like
4/22/2025 Generation Recorded at Impossible 73+kWh When Enphase Shows 44.0kWh
#2

I am having the same problem and did not change any configuration settings.
https://pvoutput.org/intraday.jsp?id=45323&sid=70647&dt=20250423

#3

I had this same problem back in November 2024. Enphase did an update where they pushed a change to the polling interval from every 5 minutes to every 15 minutes. This time it took me two sessions with Enphase support to resolve. The last technician logged into my Enphase systems and changed the polling again from 15 minutes to 5 minutes. It has yet to hit on PVOutput, he did tell me it could take a little while. I entered into chat sessions at Enphase Community.

Bill

#4

I contacted them first thing this morning, and I have tickets when this happened to me on Dec 8th, 2024. I now have 3 tickets today, both phone and email, and it still hasn’t been resolved after them telling me they reset the api polling from 900 seconds to 300 seconds. I’ve just emailed them again, referencing the last ticket number saying it was fixed 4-5 hours ago.

#5

This is different than the data we had on 12/8/2024. https://pvoutput.org/intraday.jsp?id=25081&sid=22879&dt=20241208 For me, I had the same data in power & average for 10 polling periods.

Now, I’ve got 0’s in power & average. BrambleB 23.895kW

Weird how they can get consumption polling correctly, but not generation.

#6

Your problem in Nov 2024 was caused by the polling interval of the micro’s “polling-period-secs” : 900 to be found at [IQ-GW IP]/ivp/peb/newscan
I had the same block shaped graph around that time and Enphase support changed this parameter back to 300 sec.

I do not think the at least 2x higher average power value comes from Enphase…

#7

@bankstownbloke how are Power and Average calculated?

If I compare dates it looks like that Power is now (with the 15min gap) calculated as difference in Energy between 2 datapoints times 4, while Average is Energy difference times 12!

On earlier dates with the 5 min interval, Power and Average are both times 12 the Energy difference…

#8

Same here since April 23 2025 ?

https://pvoutput.org/intraday.jsp?id=41302&sid=37748&dt=20250424&gs=3&m=0

#9

Hier ook hetzelfde:

https://pvoutput.org/intraday.jsp?id=87979&sid=78021&dt=20250424&gs=3&m=0

#10

Just chatted with Enphase again, data still not correct, they’ve rebooted Envoy, swear it’s at 300 seconds. We’re back to wait and see.