Help at PVOutput?

[martintg]

I have been trying for a few days to get my data uploaded without success. I read somewhere that there is some staff help available when community support can not help solve the problem. How do I contact staff for assistance?
Thanks

[SBF]

Where did you ask for community support?

[B-Man]

you already have

Can't see output for new system addition

I configured my 1st solar system on PVOutput many years ago. Subsequently, I have added a solar system to my 2nd home and tried to configure this system on PVOutput. However, I am not able to see my output data. My 2nd system has 2 Solar Edge inverters and I have generated an API from the SolarEdge site and entered into the API field on PVOutput. I also entered both serial #s for the inverters. I completed the # panels, panel size in watts and added the azimuths. When I click on the test l…

More than 2 arrays in settings

My new system has a west, south and east facing array. Is there a way that PVOutput can handle 3 arrays like this?

[bankstownbloke]

@martintg

How do I contact staff for assistance?

There is only community support on these forums. However, your issue appears to be a SolarEdge API key issue rather than PVOuput.