ZeverCloud API data not loading


#1

Hi, I noticed that PVOutput stopped processing my ZeverCloud data since March 15th. I use the PVOutput integration with ZeverCloud so there is not much I can check or change myself. ZeverCloud itself appears to be working just fine. Anybody else having the same problem?


#2

Howdie,

Yes, exact same problem here. Data in pvoutput stopped on the 15th. Zevercloud works fine.


#3

Same here, nothing since 10pm on the 15th


#4

That’s good to know, well sort off.
Thought the problem was my end.
Maybe they have changed api keys but who knows, hope to be back online soon.

ps, just sent a message to service dept, will see what comes back


#5

The zevercloud server has been down for a few days now, so it has been disabled from PVOutput Auto Uploader.


#6

Is there any solution to fix this?


#7

zevercloud says nothing is wrong on there side so why is pv output getting no data ?


#9

Same issue here, no data from ZeverCloud to PVoutput while ZeverCloud app is working fine.

Just logged in to Zevercloud.com, I see they also updated the website and released a new app for monitoring. Maybe they moved the API address?


#10

Zevercloud download have been re-enabled and working again.


#11

Yes yes! Up and running!! Nice


#12

anyone know how to get the app key and app secret?. i been trying for ages and not getting any replies

im running a php script that grabs data from the inverter every 5 minutes but it fails about 20 times a day so the graph goes to shit.

and in the mornings it seems to hit 600-800w then levels out for a fair while before going up. i think its getting false data at the start as it cant hit 600w when its producing 200w/h


#13

I asked the seller for the key’s. And the asked them by zeversolar.


#14

zever support told me to in the web page of zevercloud, go to “account management”, top right of page in a drop down menu, then the “security settings” tab and then the key is in that section.

when i first went there it wasn’t there and i emailed back and they must ahve done something and it is not showing up


#15

what email address did you send to?

its not showing in that area for me.


#16

I sent it to service.au@zeversolar.net
It took around 48hrs for reply. Goodluck, it will get there.


#17

I wonder if the zevercloud.cn is the correct one? In my own scripts I use this url: https://www.zevercloud.com/api/v1/

This is the old v1 API but when I change the url into v2 I also get an response:
https://www.zevercloud.com/api/v2/

Thanks for fixing the upload though :slight_smile:


#18

Still haven’t got an email from them!