I have been observing that the current times which are the wrong times, in live view, are showing on both the produced energy and energy used columns. The times reported should be 1 hour prior (IE: what shows at 9:00 should be for 8:00). If I enable DST, I think I would force this to go one hour ahead which will cause me to have a two hour error. How do I adjust this? The only option I can think of is to change my time zone to the next time zone west of my time zone to report the correct current time on my portal. KettBVhome 10.075kW
Solved. When DST changed, I had enabled “Adjust for DST” and disabled “Synchronize Gateway with Time Server” on my TED 5000 portal. This unfortunately caused the problem I had posted. Last evening, I enabled “Synchronize Gateway with Time Server” and now the correct time reports on my PV output account. My TED 5000 shows the wrong time, however (one hour behind). I can live with that.
I have a TED 5000 and I am looking for a recent bin file to upgrade the firmware. As it is no longer supported by the manufacturer they won’t help me. Do you have a bin file that will upgrade the firmware on this device?
Thanks,
Gary
BTW I have the same issue with time but I just chose a different time zone to correct it.
I looked up TED Footprints software. I do not know if this will be useful for you.
:
https://www.theenergydetective.com/content/ted-documents-and-downloads
I think I will have to as well. I remember that I kept my time zone and this same issue occurred after DST was off. I kept it that way for several months, then suddenly it was displaying the correct time- before DST was on. Now I have the opposite problem.
Where did you change the timezone? You can change it in pvoutput and on the TED5000. My time on TED is correct, but showing 1 hour later in pvoutput. I’m in Los Angeles which is GMT-8 hrs.
On TED 5000 under “Edit” then “System Settings Wizard”, Under “Time and Date” tab, make sure the Adjust for Daylight Savings Time? is checked. This should fix the PVOutput time for your system.
Interesting: Today is June 12, 2024. My TED5000 time zone is Mountain Standard Time. I have become accustomed to seeing my TED 5000 FootPrints Portal (Gateway) displaying time that is 1 hour behind the actual time since DST was initiated in March. (See thread above) I had enabled DST as well as attempted to switch to CST to get my Gateway to have the same time as my computer but that did not seem to work. I just looked at my Gateway time and now it is the correct time and the Gateway is on MST with DST enabled whereas this setting previously did not effect the correct current time. Sure took the Gateway a long time to sync to the DST.