Reaching out for help here as the TIGO support is pretty poor. I know not everyone has these, but this question is directed to those that may have experience.
Yesterday I was out, and for some reason my system stopped generating, and from what I could tell, the TIGO Cloud Connect unit possibly issued a “Rapid Shutdown”, for reasons unknown. They are meant to come back by themselves, but it did not.
The CCA has a wiring point to wire in a emergency stop button, but I don’t use this.
The question is: can I disable the auto shutdown feature? If not, how do I turn it back on? I could not restart the panels until I did a full power cycle of the inverter and CCA unit.
Hoping someone can help. I’m also hoping the addition of the TIGO system to my panels is not a regret. If this is a one off, I can live with it. But if it happens continually, it won’t be acceptable.