I’m attempting to get feedback from SMA owners, or users.
At issue, my installer is saying enabling the user, and the speedwire interface, on the inverter, voids the warranty.
I have sent an email to sma, Germany, they say contact the installer.
Without these two items being enabled, I am limited to using sunnyportal.
Has anyone had any feedback from sma regarding warranty issues, specific to using third party monitoring software?
An interesting side note, the installer had commissioned my inverter via wifi, after him waffling about connecting via ethernet, he says it voids the warranty, I changed the SSID and password, must have been some communicating with the regional, the owner showed up, he was pissed, to reconfigure for ethernet, seems there is an internal firewall that, if not connected to the internet, it will NOT allow the internal dhcp server to broadcast, wifi or ethernet, he was not able to connect at all, a couple hours of phone support, they finally figured it out.