No live data any more

Can someone help please? I’ve lost live data unless I’m directly connected by Bluetooth to my inverter… It suddenly lost the live data a few months ago on pv output.org and I can’t work out why. Please see screenshot if that helps. Nothing seems to have changed in the settings and the uploads are apparently working as I have other data but it’s just live that’s missing.

The last upload was on 22nd Oct 2025. Best to check the device uploading SMA data, or give it a reset etc

Hi and thanks for your reply… What seems to happen is if I go into the device and try to reset it will update once and then stop again… It seems to have been when the support stopped for PV output so I don’t know if it’s to do with the credentials but they seem fine and I’m logged in so I just can’t work out why it uploads once then stops again.
So that upload you can see is when I last tried to reset.

As long as the PVOutput sid and apikey is correct there shouldn’t be any reason why only the first update works - its definately not a limitation or error on the PVOutput side, there should be a log error message on the SMA uploader on why it stops after the first attempt.

Where would I find the log error message please? Also, this is an older system where I don’t think the sma uploads it. As I understand it the tablet connects to the inverter via Bluetooth, gets the data then uploads it.