New setup: FTP credentials bad (Webbox)

Problems Fixed
#1

Hi, I just went through the process to configure my Webbox upload settings for FTP. The credential returned appear to be bad and are return “FTP connection test failed: 530 Authentication failed.” when testing via. my Webbox. I also fail to login when trying this via. FTP client.

Any help in getting this setup would be appreciated. System name is Barracuda sid=68167.

Thank you,
Nigel.

#2

Please try again, the login should be working now.

#3

It’s working now - thank you!