Thank you for your assistance its been very helpful and if you are in Australia I would like to have a chat on the phone with you as I have got a lot of data recorded. if this is possible can you tell me how I can talk to you please?
Today I have spoken once again with solaredge to provide me with their technical feedback…
They told me that the string I have with 14 panels is within specification and it will never produce maximum power since
50% of these panels are looking WS and the other 50% NW and the string can handle the wattage the panels can produce as there is no cut off in the inverter regarding the DC volts.
With in regards to AC Volts which definitely is causing throttling I have spoken with United energy who is the electricity supplier and they are with in the rules to supply continues voltage 10% higher than 230 volts as per regulations it proven my house during production time is running between 250 to 253V … on the other hand the inverter has throttling programed into it to slow down production starting at 250V and cut off at 265V as per the Australian standards.
The DC wire is definitely more than 5 meter however cannot see the cable but I am happy to open the box up and take a photo for you to review. the cable is definitely 20 meters to the longest panel from the inverter. I hope cable is not the issue here.
So my battle is never ending here as I am trying to prove if there is any issues with the strings configuration and then to get solaredge to adjust the throttling program to start at 253V and give me a little room to produce peak power. as ist now starting at 250V as per the industry Australian standard AS777.2
I have taken reports from the system daily and benchmark my unit with 2 others and I am happy to provide the information. I have provided to solaredge all the relevant data to assist but it seem that my case is too hard for them to handle both the point of sales and installer who I am speaking for the last 3 plus months on the inaccuracies I am witnessing with the system.
The only way to beat this system is with hard evidence and knowing how their inverter works otherwise they don’t like discussing technical specification for the obvious reason with the owner. I am exposed to a lot of RED TAPE here!!
hope we can call each other to chat soon!