Fronius smart meter works but…

The smart meter was replaced on my setup for the same model (100A) and the data wires have been connected the same as the previous meter.

In the fronius app and solarweb I can see the animation of power coming in from the PV, consumption and power going to the grid. The graph also shows power consumption and production.

The app/solarweb however does not show the cumulative power to the grid number,…it stays on 0 kwh. My monitoring app from the electric company does show (with a 24hr or 48 hr delay) that I have been sending to the grid.

What could be the cause of the fronius software not showing cumulative numbers for export to the grid?

Many thanks Andy

Before the smart meter broke I had a nice report of exported kwh’s.

Can you login to you inverter via the lan ip and reapply the settings for the smart meter? ie save with no smart meter then add it again and save?