Efergy not downloading data

For some reason I’m getting I getting no data reported from my efergy system

The system is currently configured to pick up values -

Generation key = PWER.80xx14
Consumption key = PWER_SUB.85xx32

The data provided by efergy is now -

Generation = PWER_GAC.80xx14
Consumption = PWER.85xx32

Or leave both key fields blank as “PWER” and “PWER_GAC” are the defaults for consumption and generation respectively without providing any efergy sid