Auto Uploader - Trannergy

The Trannergy Auto Uploader is now available.

Please contact customerservice@solarmanpv.com to obtain the App Id and App Secret from the Solarmanpv team.

1 Like

Hi, thanks so much for the Trannergy Auto Uploader.

It works quite well.

One thing I’ve noticed is that the Comments from the previous day get overwritten when the uploading starts in the morning.

Can this issue be solved from PVOutput or is that a Trannergy site issue?

Regards

John

The comments are updated when a download from Trannergy occurs or any other automatic upload.

It is best to wait a 2-3 days before update the comment, otherwise they will be automatically overwritten.

I can’t seem to find this option… where is it located?

See https://pvoutput.org/help/auto_uploader.html#getting-started

Hi BB,

~30 grrlz that had been successfully using the auto uploader haven’t uploaded since Jan 17.
I’ve been trying to get a solution from Solarman but it seems we’re stuck in an infinite loop.

Hi Guys,
I notice the push to PVOutput hasn’t worked for three days.
Have you news I can pass to my customers?

For troubleshooting, please provide:
Requested Header and Body
Response body
Clients are requested to provide as much as possible in curl agreement

Hi,
PVOutput uses the auto uploader function describerd here: Auto Uploader — PVOutput documentation
Here is a screenshot of settings in one of the accounts:
[image]
This account and about 30 others have been successfully uploading data from 17/11/2021 until 17/1/2022.
PAL5400N19202068 5.000kW
PAL5400N19202068 5.000kW
Uploads have not worked since then.
Trannergy 4.720MW
You can see the number of outputs dropped from 270 to 239 on the 17 - 18 January.
What needs to happen to get uploads working again?
happydaze,

The original platform data was directly forwarded to pvoutput, but now the new platform needs to retrieve data through API, and does not support direct forwarding to pvoutput.

Hi Raine,
These accounts have been set up with the new platform, ie [smart.trannergy.com](http://smart.trannergy.com/
They have been set up with the App ID and App Secret as per the screenshot I sent you on 21/1
They successfully retrieved data from smart.trannergy.com 17/11/2021 to 17/1/2022
Did something change on 17/1/2022?
happydaze,

Please provide APPID and the following information.
For troubleshooting, please provide:
Requested Header and Body
Response body
Clients are requested to provide as much as possible in curl agreement
During the period of your feedback, we have not made any changes on our side.

Have you got any clues?

happydaze,

John

Looks like we are getting a rate limiting error from Solarman -

“trannergy appId insufficient allowance, code=2101010”

Solarman support would need to increase this for PVOutput users.

Feel free to CC the pvoutput email on support requests to solarman.