Worth a shot of course although cannot see there would be much to do. For 6 years it has measured consumption correctly but not after installing solar panels. It is the CT clamp model where I just put one clamp over each of the three phases coming directly from the main switch. But let’s see if they could help…
edit: sent this to their technical support:
after adding solar panels to my house, the EnviR (model with 3 CT jaws, one for each phase) is not measuring total consumption anymore. Prior to this it has worked well for 6 years.
Now I’m not sure anymore what it is measuring as when the solar power increases, also what EnviR is showing increases. It never shows anything below the base consumption but when solar power is e.g. 2.6kW and my real consumption (assumed) is aroung 0.6kW, EnviR is showing 2kW. It is almost like it is always showing either consumption or export, whichever is higher. Is there something I could do to get it back to show the real consumption?